Carrie D. B
True to their Commitment and Expansive Knowledge
The Riskcop Advisory team is very true to their commitment. My office has really enjoyed working with Riskcop first with a doing a risk assessment of our key IT controls, significant applications and our data standards. The company not only assisted our CIO and CISO on the areas of highest risk in technology, but some overlap areas within compliance and operational risk. This led to expanded work in the governance, cyber security and sourcing space for external vendors. Thank you Riskcop for the great knowledge base.
Kudos for being so Responsive.
Big kudos to the Riskcop Advisory team for being so responsive. Prior to our switch from [our former IT risk management company], it would be 4-24 hours or more before I would hear back on a simple request. This would frustrate me as we are highly regulated. It is very important to have a regular ongoing relationship with our service provider.
Amazing CIO Service
Amazing Service - above and beyond support and very proactive about prevention. We get CISO (Virtual Security Officer) level support and quick cyber advice on emerging risks with a phone call anytime we need it. This is essential for a small business who cannot justify a full officer role on payroll. I can't recommend this service enough.
Riskcop Advisory did "All the Heavy Lifting." For our key business processes
Riskcop Advisory has been our audit liaison for all third party and SOC1 / SOC2 audits. By having an experienced security leader managing all of our key IT and Operational risk processes, we have avoided gaps (findings) 2 years in a row. This is through continuous auditing and quality assurance services in reviewing all our security provisioning tickets and our key application change control. This includes our testing, change descriptions, change advisory board (CAB), pre-and-post implementation reviews and our regression and User Acceptance Testing. We also hired the firm to test our backups and restores based on recent stories of ransomware attacks taking place at some of our competitors. We can really rest easy at night with their backup/restore process put into place by their recommendations.
Riskcop Advisory has been our HIPAA Privacy Consulting Firm since 2006
What we appreciate most about working with Riskcop is the outstanding customer service they provide along with top notch industry knowledge. When interacting with one of the partners to one of the staff, our team always feels like we are their only customer and that no question raised is stupid. If they get frustrated dealing with us on how to improve privacy controls and monitoring in our Patient Infusion Clinics, our Rehab Centers or our Surgical Suites, they never show it. All staff is knowledgeable, responsive and courteous. We worked with several other firms prior to finding Riskcop and this Firm is proven the best by far.